Is Wayfair Customer Service Open On Saturday?
Our product specialists are available over the phone 7 days a week: Mon – Fri: 8AM – midnight; Sat: 8AM – 8PM; Sun: 9AM – 6PM, all times EST.
Does Wayfair make you return damaged items?
You must contact us about any damaged or defective item within 30 days of the delivery date to qualify for a resolution of the issue. We offer multiple solutions when your order is not right. To help make your order perfect, we may require a photo and/or for the original item to be returned when providing a resolution.
Damaged or Defective Items - Wayfair
How do I cancel an order on Wayfair?
Click on the "Cancel Items Or Order" link in the Orders section on the Welcome page of My Account. If you have more than one order that has not yet shipped, select the order that contains the item(s) you'd like to cancel. The next page will be the order details for your selected order.
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