Is Wayfair Customer Service Open?
Our product specialists are available over the phone 7 days a week: Mon – Fri: 8AM – midnight; Sat: 8AM – 8PM; Sun: 9AM – 6PM, all times EST.
Live Chat Now | Wayfair.
Live Chat Now | Wayfair
You must contact us about any damaged or defective item within 30 days of the delivery date to qualify for a resolution of the issue. We offer multiple solutions when your order is not right. To help make your order perfect, we may require a photo and/or for the original item to be returned when providing a resolution.
Damaged or Defective Items - Wayfair