How Do I Return A Product To Bradford Exchange?
A: To return an item for an exchange or refund, it must be returned within the specified warranty period. Please ensure you fill out and return the Product Return Form on the reverse of your original invoice explaining the reason for the return, and your request for a replacement, exchange or credit/refund.
How do I contact Bradford Exchange by phone?
You may reach our Customer Service department toll free at 1-866-503-9057.
Customer Support: Placing an Order - The Bradford Exchange
How long does it take to get a refund from the Bradford Exchange?
A: Once we receive the returned item we will automatically process your refund. This will take up to 14 days from the date we receive it.
I have returned my item to you – when will I receive my refund? / FAQs