Does Wayfair Make You Return Damaged Items?
You must contact us about any damaged or defective item within 30 days of the delivery date to qualify for a resolution of the issue. We offer multiple solutions when your order is not right. To help make your order perfect, we may require a photo and/or for the original item to be returned when providing a resolution.
If you're not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order. This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.
30-Day Return Policy - Wayfair.com
2) If after checking for hidden parts, you are still missing something, we'll send you replacement parts or hardware for free within 30 days of delivery. Simply visit My Orders to get started.
Missing Parts - Wayfair.com
Wayfair's return policy When these items get returned, one of two things can happen; 1) they get repackaged and resold as an “Open Box” deal (like clearance), or 2) they get liquidated.
Buying Wayfair Returns: What You Need to Know - B-Stock Solutions
If we've sent you something you didn't order, we will get the correct item to you for free within 30 days of delivery. Simply visit My Orders to get started. Wrong Item Policy: You must contact us about receiving the wrong item within 30 days of the delivery date to qualify for a resolution.
Received the Wrong Item - Wayfair.com