Does Aetna Accept Paper Claims?
We accept paper claims that contain all data elements contained on CMS-1450 or CMS-1500 (or successor standard) forms. Elements include: member identification number, Social Security number, dates of service, and complete and accurate breakdown of services. Other data elements may be required as well.
Can I submit claims to Aetna online?
Providers can file claims with Aetna Better Health ® of California online or through the mail. Aetna Better Health of California works to streamline processing. And improve payment turnaround time, so you can save time and effort.
File or Submit a Claim | Aetna Medicaid California
Does Aetna accept electronic secondary claims?
Yes, you can send Aetna secondary claims electronically! Since we support the HIPAA standard for electronic batch claims submission, we accept electronically submitted coordination of benefits (COB) claims.
Coordination of benefits (COB) - Aetna
How do I file an out of network claim with Aetna?
1-800-648-7817, TTY: 711, Fax: 859-425-3379 (CA HMO customers: 860-262-7705), CRCoordinator@aetna.com.
Out-of-network claim submissions made easy - Aetna